
Inside NHL Front Offices: Which Teams Inspire Fierce Fan Loyalty—and Which Spark Doubt?
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Each management group will be rated on a scale from 1-5 in six categories, based on how confident respondents are in that team’s ability in that category. Recency bias will be rampant here, and that’s a good thing as this is a “what have you done for me lately?” business, but do try to keep a team’s past in mind when evaluating. For teams under new management, try to strike a balance between the previous regime (as often the front office isn’t completely overturned) and the new staff coming in.
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