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Amazon Prime Video’s Heat-Hornets Play-In Game Stream Crashes—Fans Left in the Dark During Crucial Moments

Amazon Prime Video's Heat-Hornets Play-In Game Stream Crashes—Fans Left in the Dark During Crucial Moments

CHARLOTTE, N.C. (AP) — Amazon Prime Video‘s stream of the Miami-Charlotte play-in game went offline for nearly two minutes during the overtime period, causing fans to miss a Hornets possession.

Stan Van Gundy, working the game as an analyst for Prime Video, was mid-sentence when the audio feed was lost coming out of a timeout with 48.1 seconds remaining. A message about “technical difficulties” began displaying on screens a few seconds later.

When the video and audio feeds resumed, Charlotte’s LaMelo Ball had scored for a 125-120 lead. Fans missed 22.1 seconds of playing time.

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