Kannustava_työympäristö_parantaa_tuloksia_ja_sisältää_myös_posido-ratkais
Palautteen antaminen ja vastaanottaminen
Rakentava palaute on välttämätön osa työntekijöiden kehittymistä ja organisaation kasvua. Palaute tulisi antaa säännöllisesti, oikea-aikaisesti ja yksilöllisesti. On tärkeää keskittyä konkreettisiin tekoihin ja käyttäytymiseen, ei henkilökohtaisuuksiin. Palautetta annettaessa kannattaa käyttää "minä"-muotoa, jotta se ei kuulosta syyttävältä. Esimerkiksi "minusta tuntuu, että tässä asiassa voisi toimia hieman tehokkaammin" on parempi kuin "sinun pitäisi tehdä tämä näin". Myös palautteen vastaanottaminen on tärkeä taito. Työntekijöiden tulisi olla avoimia ja vastaanottavaisia palautteelle ja pyrkiä oppimaan siitä.
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